Amazing! I realized last minute that my passport had expired with 6 days left until my trip (2 of them being weekend days and 1 a holiday).
Naturally, I was freaking out. Sam walked me through every step of the process and made feel at ease in an obviously very stressful situation.
Literally the best customer service I have ever received. Sam was diligent, empathetic, and knowledgeable. I followed her instructions exactly and my passport arrived in 2 days!!! Thank you for saving my trip Sam!
Christy R - Passport Renewal
Our 7 year old daughter's first passport seemed like it would never run out and then a week before a trip out of the country my wife and I realized that it would expire while we were gone. So we contacted Fastport Passport and they were an invaluable help. We started the process on Monday morning starting without even haven taken the pictures and Friday morning of the same week we had her new US passport by 8 AM. The team at Fastport Passport were very responsive and helpful, we had a direct phone number and each time we called we were answered immediately by a person. Thanks again guys.
Shawn W - Child Passport
I was extremely leary of using and 'expediter' to rush a passport application, but found myself in a situation where I had to have my passport renewed in a short time without fail.
Fastport was able to turn my application around in half the time I expected and was responsive when I simply checked in to see if it was moving ahead - in fact it was already done and being overnighted back to me.
I recommend Fastport without reservation if you need to get your passport in a hurry at a reasonable price.
Jon H. - Passport Renewal
I was traveling to Romania in a week and I needed to renew my passport. I called this place and they told me to come in right away and that they would take care of me. I was extremely stressed out but the service was outstanding. Julie, at the front desk explained the process and reassured me that my passport would be renewed in time and kept me calm. She explained every part of the process which was very helpful because renew your passport is complicated. The entire staff is very honest, friendly and professional. I highly recommend this place if you have any (small or large) problems with your passport.
Andrew L. - Passport Renewal
Oh My Goodness! Miracle workers!
I sent them my documents at 6:00 pm on December 23rd, Sam stayed on the phone with me the whole time. By 9:30 on the 26th, I had my passport in my hand! They were very upfront about not wanting to take my money because FedEx was delivering late due to Christmas season, I took a risk.
These ladies are awesome! Sam, the miracle worker!
Luke C. - Lost Passport
FastPort Passport made it really easy for me to get my passport within a few days when I was heading out of the country on a business trip. The staff were friendly and helped me with any questions I had in completing the documents. Once they received my passport it was overnighted to me in plenty of time for my trip. There's no way I would have gotten it in time had I gone through the government. Thanks FastPort Team!
Matthew S. - New Passport
Sam is the greatest! I found this service online after finding out some countries have a requirement that your passport does not expire within 6 months (Mexico is one!).
I went with the expedited route, which meant getting all the documents together and to FedEx for overnight delivery to New York. Sam and her crew had the package by 8 a.m. the next morning, processed it that same day and had it back on FedEx for delivery the next morning (so it took 2 nights total). Terrific, professional and courteous service.
Sam even helped me late on the night I was submitting, which was definitely above and beyond. I highly recommend this service, especially if you were like and assumed the expiration date on the passport was the ACTUAL expiration date.
Tarun S.. - Passport Renewal
I had booked a vacation to Niagara Falls Canada before realizing that my passport had expired last February. I had between 2 and 3 weeks before the trip, but I paid for 5-8 day renewal service just to be safe. I was able to LiveChat with a rep who told me where in the process it was. Their website had all the links, information and documents you could possibly need, as well as very clear, step by step instructions, which I followed to the letter. When I had a question, I called the customer service line and the operator was very helpful and pleasant and answered my question. To make a long story short, they received my old passport and document packet via FedEx on Monday the 23rd, and it's now Thursday the 26th and my new passport just arrived via FedEx this morning. I have no complaints.
Justine G. - Passport Renewal
1318 Coney Island Avenue
Brooklyn, NY 11230
M-F 9am - 5pm (EST)